Edcomm Banker’s Academy Updates Credit Union Sales and Service Training Program for 2010

New York, NY (allCUnews) July 15, 2010 -- Edcomm Banker’s Academy has made immediate updates to its Credit Union (CU) Sales and Service training program for 2010. Achieving Sales and Service Excellence for Credit Unions has been revised as part of Edcomm Banker’s Academy’s ongoing commitment to providing the most up-to-date and pertinent financial services information as the banking industry enters a new decade.

Good employees must understand when to sell and when to service – and how to balance the two. They need to know the rules, the products and the people, as well as how to combine it all to create great customer relationships. Through training, individuals will learn the knowledge and skills to become outstanding relationship managers at their credit union.

Achieving Sales and Service Excellence for Credit Unions, from Edcomm Banker’s Academy, is a computer-based, distance learning program that teaches participants how to make sales and how to provide excellent service using easy-to-understand language in an interactive, self-paced format. Participants learn from their own perspective, with a curriculum customized to their position. Achieving Sales and Service Excellence for Credit Unions covers sales and service skills needed to succeed, available credit union products and services, customer care, selling credit union products and services, and most importantly, how to create great customer relationships.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
T: 212.631.9400
F: 212.631.0659
linda.eagle@edcomm.com http://www.bankersacademy.com .