Georgia Central Corporate Credit Union Successfully Implements Open Solutions Relational Data Processing Technology Credit union

HARTFORD (www.allCUnews.com) -- Atlanta-based Georgia Central Corporate Credit Union successfully converted its enterprise-wide core data processing operations to Open Solutions Inc.’s, The Complete Credit Union Solution®. Open Solutions is a leading provider of integrated enabling technologies for financial service providers across the United States, Canada and other international markets.

$1.5 billion Georgia Central is dedicated to enhancing the success of its member credit unions by offering a wide range of high-quality, innovative and competitive products and services. Two years ago, Georgia Central and Southeast Corporate Federal Credit Union partnered to form a CUSO, called Corporate Synergies, LLC, which is located in Jacksonville, Fla. The two institutions jointly selected The Complete Credit Union Solution to meet their data processing needs. Both credit unions have successfully implemented the Open Solutions relational platform to help drive their current and future business goals.

“The implementation went very well,” said Greg Moore, president and CEO of Georgia Central. “The preparation by both Open Solutions and the CUSO was apparent, and it reflected well on the entire organization. We worked together to make sure any inconveniences to our members were minimal. It was comforting to know that members of the Open Solutions team were in our office, standing behind us and helping us along the way.”

The Complete Credit Union Solution replaces mainframe systems, as well as combination mainframe and desktop networks, with open architecture core enterprise technology. Built on a single, centralized Oracle® relational database, its member-centric platform is designed to help credit unions gain efficiencies by streamlining both front and back office applications. The platform delivers functionality and scalability to all areas of a credit union.

Moore continued, “I believe training was one of the biggest reasons the implementation was so successful, and Open Solutions was instrumental in the process. We were extremely proactive and offered a lot of training to prepare our employees and our members for the change. We spent a lot of time with our members to make sure they were familiar with the system and even offered in-person, hands on training sessions throughout the state, as well as Webcasts for their convenience.”

“Working with Open Solutions, we developed our front-end system, which we call Member$MART,” Moore said. “It is more customizable and user-friendly than our previous system, and our members have found it easy to navigate and understand. The Complete Credit Union Solution has certainly met our expectations.” The credit union implemented and customized Open Solutions’ e-Commerce Banker™ (Internet banking and cash management) product suite to meet its wholesale Internet focused needs.

“The open architecture makes the system flexible, which makes it easy to add new products and services and update existing ones,” Moore added. “If there are changes that our members want, we can make them easily. For example, right after the implementation, our members provided feedback and suggestions on the system, and we were able to go into the system and make the changes immediately. With our previous system, it would have taken us forever. Open Solutions offers us a high degree of reliability and integrity. The system is secure, which helps us remain compliant and secure for both our regulators and our members.”

According to Moore, “We are also incredibly impressed with the expertise of the Open Solutions team. The quality and degree of professionalism has provided a sense of comfort. Open Solutions is growing and they have a great strategy and vision for the future. We are excited about the relationship and look forward growing together as business partners.”

Open Solutions Chairman and CEO Louis Hernandez, Jr., said, “Our open architecture and relational data processing solution can be customized to meet the needs of any community financial institution – regardless of size, business model or geographic location. We’ve worked hard to refine the implementation process, and are happy to see the continual positive results. Open Solutions is dedicated to providing the highest level of support throughout the partnership and we’re looking forward to meeting the unique needs of Georgia Central, the CUSO and the credit unions they serve.”

About Open Solutions Inc.
Open Solutions Inc. offers a fully featured strategic product platform that integrates core data processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, digital documents, Check 21, interactive voice response, network services, Web hosting and design, and payment and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.

For more information about Open Solutions or its financial product line, contact Mickey Goldwasser by email at mgoldwasser@opensolutions.com by phone at 860.652.3153 or via fax at 860.652.3156. Visit Open Solutions’ Internet site at www.opensolutions.com.

Open Solutions Inc., The Complete Credit Union Solution and e-Commerce Banker are registered trademarks of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2007 Open Solutions Inc. All rights reserved.

Editors Note: The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.