Top Credit Union Marketing Efforts Honored at 2007 CUES Golden Mirror Awards

Top Credit Union Marketing Efforts Honored at 2007 CUES Golden Mirror Awards™

DALLAS (www.allCUnews.com) —The Credit Union Executives Society presented the GMA Best of Show award to Carol Rogalski, manager of marketing and research, representing First Calgary Savings & Credit Union Ltd., Calgary, Alberta, Canada, at the 2007 CUES® Golden Mirror Awards competition. Taking home the GMA Rookie of the Year honor was Brad Blue, marketing specialist, Denver Community Federal Credit Union, Denver. Lori McCloud, marketing manager, accepted the GMA Golden Shoestring award on behalf of her credit union, Monroe County Community Credit Union, Monroe, Mich.

The awards were announced Tuesday, April 24, during the CUES Nexus Conference™, held at The Fairmont Dallas.

The prestigious GMA Best of Show honor is awarded each year to one of the first-place winners from the four asset divisions in the coordinated campaigns category; it recognizes a single marketing effort incorporating a variety of integrated approaches. First Calgary Savings & Credit Union Ltd. was honored for a successful campaign that targeted first-time home buyers and homeowners who were re-financing to increase the credit union’s mortgage portfolio and attract new members. First Calgary Savings & Credit Union Ltd. offered a below-prime mortgage rate for up to a thirty-year amortization. Working with marketing communications agency Young & Rubicam, First Calgary Savings & Credit Union Ltd. released a multi-channel marketing approach including print ads, Web site promotion, radio spots, television and movie theater commercials. The campaign received more than $92 million in mortgage loans, well over the goal of $35 million.

“I need to thank the sales team. We had a great product and we promoted it really well. But the sales team took it home,” Rogalski said upon accepting the award.

The GMA Rookie of the Year is selected from all first-time winning entrants. As this year’s honoree, Blue was responsible for three successful campaigns. A direct mail campaign to increase membership presented Denver Community Federal Credit Union as a fun, “unstuffy” financial institution, resulting in 154% more new accounts than the marketing goal. Blue also won for Denver Community Federal Credit Union’s “Build a Better Mortgage; Just Log On” coordinated campaign. Members received a mailer including a Lincoln Log, encouraging them to “log on” to the credit union’s Web site to fill out a mortgage application. For a cost of $6,750, Denver Community Federal Credit Union received nearly $6.6 million in mortgage loans. In addition, Blue was also honored for his credit union’s annual report mailing, created to make members feel appreciated by the credit union and show how the members and the credit union are a “perfect blend.”

In accepting the award, Blue said, “I’m usually big on words, but this time I’m shocked and stunned. I owe so much to my team, particularly my boss, Kirsta Ferndelli, our vice president of business development. Thank you.”

The GMA Golden Shoestring award is bestowed upon one entry produced on a limited budget which showcases exceptional results and outstanding creativity. Monroe County Community Credit Union’s entry was the “Proud Members” campaign, designed to increase recognition of the credit union’s corporate name in a more cost-effective way than large billboard advertising. The credit union asked its members to post promotional yard signs in their lawns for entrance in a cash drawing. Monroe County Community Credit Union distributed 662 signs in 2005 and 998 in 2006.

“I happened to see a political sign in the area and we figured out how to make it work for the credit union,” McCloud said. “Now credit unions in Michigan are calling to see if they can do the same thing in their area.”

The GMA program annually recognizes the credit union industry’s most creative and results-producing marketing efforts. This year, CUES received more than 800 entries in the 33rd annual competition’s 25 categories. A panel of nine judges composed of credit union marketers, past winners and other advertising professionals scored the entries.

CUES is a Madison, Wisconsin-based independent membership association for credit union executives worldwide. Its mission is to advance the professional development of credit union CEOs, senior management and directors.
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Lynette von Allmen (lynette@cues.org)
Marketing Admin. Assistant
Credit Union Executives Society
PO Box 14167
Madison, WI 53708-0167
Phone : 800-252-2664 ext. 5309
Fax : 608-441-3409

For more information, contact:
Jessica Hrubes, Director of Marketing
800.252.2664 or 608.271.2664, ext. 5362
jessica@cues.org; cues.org