Open Solutions Appoints New Leader for Account Management

Move allows heightened focus on client service

GLASTONBURY, Conn.--(allCUnews)--Open Solutions Inc.®, a leading provider of integrated enabling technologies for financial services providers throughout the United States, Canada and other international markets, announced the promotion of Rob Johnson to senior vice president, Account Management reporting to Ross Curtis, group executive vice president, North America. Johnson joined the company earlier this year in the role of vice president, Professional Services, after stints at AT&T, Siemens IT Solutions and Services, Inc. and running his own company, which he built from the ground up and later sold.

Johnson’s appointment signals another milestone in Open Solutions’ concerted efforts to provide its clients with world-class service. The company has in recent years made significant investments in initiatives to become more efficient, enhance its already innovative technology and — most important — improve client service. Appointing a dedicated client service professional to lead the Account Management team will allow them to focus exclusively on refining and strengthening relationships with existing clients.

Johnson said he and the account management team are working on a very specific goal. “Open Solutions already has market-leading, best-in-class products. Now our goal is to ensure our service is also market-leading and best-in-class,” he said.

“We were fortunate to have Rob already on board because, with more than 17 years of professional experience in account management, new business development, business process consulting and implementations, he was immediately ready to lead this important initiative,” said Steve Cameron, president of Open Solutions. “We’re confident our clients will very shortly notice an increased focus on their needs.”

Added the company’s chairman and CEO, Louis Hernandez, Jr., “Open Solutions has been undergoing a transformation over the past few years, making significant investments in our products, our processes and our people, all in an effort to provide our clients with the tools they need to be successful. Appointing Rob to lead the account management group is one more step toward reaching that goal — he and his team will make our clients their number one priority. They’ll not only ensure healthy relationships; they’ll also gain insight that will directly drive enhancements in other areas of our business.”

About Open Solutions Inc.

Open Solutions Inc. offers a fully featured strategic product platform that integrates core data processing applications built on a single centralized Oracle® relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, digital documents, Check 21, wealth management, interactive voice response, technology services, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.

Open Solutions Inc is a registered trademark of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2009 Open Solutions Inc. All rights reserved.

Editor’s Note: The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc., Open or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.

Contacts
Open Solutions Inc.
Deborah Katz, 860-815-5385
VP, Corporate Marketing
deb.katz@opensolutions.com [1]
www.opensolutions.com [2]
or
Media Contact for Open Solutions
Andrew McCaskill, 678-781-7210